Shipping Policy:
Thank you for choosing Maa Khodiya Toys! We are delighted to serve you and ensure your shopping experience is seamless. Below is our shipping policy to guide you through the process:
1. **Order Processing:**
– Orders are typically processed within 1-2 business days after payment confirmation.
– Custom orders may take additional time. We will communicate any delays promptly.
2. **Shipping Methods:**
– We offer standard and expedited shipping options.
– Standard shipping usually takes 5-7 business days for delivery within the contiguous United States.
– Expedited shipping options are available for faster delivery. Delivery times may vary based on the chosen carrier and shipping destination.
3. **Shipping Rates:**
– Shipping rates are calculated based on the weight of the items, shipping method selected, and destination.
– Free shipping may be offered for orders exceeding a certain purchase threshold. Check our website for current promotions.
4. **Shipping Destinations:**
– We currently ship to addresses within India.
5. **Order Tracking:**
– Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
– You can track your order using the provided tracking number through our website or the carrier’s website.
6. **Shipping Delays:**
– While we strive to deliver your orders within the estimated timeframe, unforeseen circumstances such as weather conditions or carrier delays may cause shipping delays.
– We will do our best to keep you informed of any delays and work towards resolving them promptly.
7. **Shipping Address:**
– Please ensure that the shipping address provided during checkout is accurate and complete to avoid delivery issues.
– We are not responsible for lost or misdirected shipments due to incorrect shipping information provided by the customer.
8. **Shipping Damage or Loss:**
– In the rare event that your order arrives damaged or is lost in transit, please contact us immediately.
– We will work with the carrier to initiate a claim and arrange for a replacement or refund as necessary.
9. **Shipping Restrictions:**
– Certain items may be subject to shipping restrictions due to size, weight, or regulatory requirements.
– We comply with all applicable shipping regulations and reserve the right to refuse orders that cannot be shipped safely or legally.
10. **Contact Us:**
– If you have any questions or concerns regarding our shipping policy or your order’s shipping status, please feel free to contact our customer service team. We are here to assist you.
Thank you for choosing Maa Khodiya Toys! We appreciate your business and look forward to delivering joy to your doorstep with our quality toys.